Shire Delivery & Installation Information
Shire Product Range
Shire Garden Buildings manufacture a huge range of buildings, including sheds, summerhouses, playhouses, storage units, log cabins, and pet-housing. You can view the full range here.
Current Delivery/Installation Lead Times
Delivery Only - 10-15 working days
Installation Lead Time - 6-8 weeks
The delivery service is supplied by the manufacturer, and is typical for most areas, however outlying or remote areas may take longer, therefore you should check before ordering if this is likely to be an issue. Unfortunately there is no direct delivery service to the Yellow Zone, offshore islands, or overseas.
Once your order has been accepted, we will send you a link to the online delivery booking system... from there, you will be able to choose your own preferred delivery date, or reschedule an existing delivery. Unfortunately, orders requiring installation cannot be booked using this method.
Shire Garden Buildings 10-Year (Manufacturers) Warranty
Shire garden buildings are pre-treated with a water based timber treatment for protection during transit. In order to receive the manufacturer's full 10 year anti-rot guarantee, it is necessary that you treat the garden building with a high quality, spirit-based, timber preservative prior to or shortly after construction. This will protect the timber from weathering and will need to be repeated accordingly in relation to preservative manufacturer’s instructions.
This guarantee covers fungal decay and insect attack.
This guarantee does not cover;
- Movement, Warping or Splitting of the timber over time;
- Damage caused by or as a result of misuse;
- Glazing material, joinery or roofing felt.
This extended warranty is supplied by the manufacturer: Shire Garden Buildings... please see their website for full details; http://www.shiregb.com/warranties
Shire Delivery FAQ's
What hours do the delivery drivers work?
The Shire delivery drivers’ core hours are 8 am – 8 pm. Your building will be delivered between these times on the date allocated however due to traffic issues some deliveries may take place outside of these hours.
What time will the driver arrive?
Shire will send a SMS text the day before the delivery to give you an idea of delivery. Usually a 4 hour window.
Does someone need to sign for the product on delivery?
Preferably be available at the property to accept your delivery. If you cannot do this please provide email authority for the product to be left and that you accept liability.
Can the delivery driver take the product through to back of the property? And can the delivery be made to an allotment?
Unfortunately the delivery driver cannot take the product around the back of the property and we typically plan to deliver to the front garden or drive. Health and Safety and insurance liabilities also prevent us from entering your property for access and should you live in a flat or request delivery to an allotment Shire will still only be able to deliver to that point of the property adjacent to the roadway.
Will the driver need any help?
No. Shire drivers will not ask for any help in offloading your building.
What action do I need to take if items are missing or damaged?
Please contact Shire's Customer Service department on 01945 465295 quoting your reference number. This number will have been sent in your confirmation email.
How does the log cabin get delivered?
Sometimes by a vehicle with a crane or 7.5 tonne vehicle. When the cabins are delivered they are packed in a weatherproof wrapping and can stand outside quite satisfactorily for a reasonable time. (The exception to this would be if the cabin is delivered on a smaller vehicle and has to be off-loaded manually and therefore un-packed).
Shire Product FAQ's
There are infinite material variances that manufacturers can use when producing a garden building, these variances all have an effect on product performance. Shire strongly believe in offering customers value for money while always maintaining high quality material standards. Shire only purchase Kiln Dried timber from Siberian and Scandinavian Sawmills. They don’t use any homegrown or southern European timber as it contains more defects, is prone to splits and dead knots (which fall out).
What sizes are shown?
The imperial size stated is an indication only. Metric sizes are more accurate.
What is Tongue and Groove?
Tongue and Groove (T&G) is a smooth planed interlocking board.
What is Overlap?
Overlap is a cheaper alternative to (T&G). Rectangular shaped timber is positioned so that it overlaps the board below it. The finish is rough sawn not planed.
Why is T&G Shiplap better than overlap?
Shire shiplap is 12mm thick, overlap is almost half as thick. Shiplap provides greater structural strength; improved weather protection, better security and increased insulation. The planed smooth finish of shiplap encourages water to run off the boards where as the rough sawn finish of overlap is more prone to water ingress which will result in a short life span or increased maintenance.
What is the difference between a Log Cabin and a Shed?
Shire Cabins have 4 way interlocking joints which provide a great deal of strength. We offer a vast range of cabins, utilizing 19mm, 32mm, 44mm and 70mm thick logs.
What is OSB?
OSB stands for Oriented Strand Board. It is a durable engineered wooden boarding, produced by layering flakes of wood in specific orientations.
What Is Plywood?
Plywood layers (called veneers) are glued together with adjacent plies having their grain at right angles to each other for greater strength. In some instances Shire use Plywood instead of OSB to offer improved aesthetic appeal, increased strength and a smooth surface.
How much weight can my building floor take?
The floors are designed for domestic use as such no specific strength testing has been implemented. Strength will vary from product to product. As a general guide OSB floors are weaker than a T&G floors. The thicker the material the stronger the floor. Should you wish to use your building to house heavy equipment or machinery, we would suggest purchasing additional bearers and add a layer of OSB or T&G.
What Does My Building Come With?
All necessary materials are supplied to enable construction without additional material purchases. Materials included are: Felt, Fixings and hardware.
What About Preservative?
Most Shire buildings come with a factory-applied anti-fungicidal basecoat, however your building should be treated again prior to assembly with a preservative topcoat. Shire can also provide a light factory-applied topcoat, which will remove the need for you to paint immediately, however this is not a decorative finish, so you will still need to coat it at some stage if you want to make it look nice.
What does Pressure Treated Wood mean?
Pressure Treated means that a liquid preservative is forced into the timber to protect it against deterioration from rot or insect attack. In the treatment process finished timber is placed in a large container which is sealed and filled with the preservative solution. As the pressure in the container is increased, the preservative is forced into the timber. This process extends the life of the building beyond the means of normal treatment processes.
There are greeny-blue speckles on surfaces of my Pressure Treated building. Is this mould?
It is unlikely this is mould, and is more likely to be the salts from the Pressure Treatment rising to and settling on the surface. It is not detrimental to the product and will fade with time. However, pressure washing or the use of a wire brush may remove them if required.
Shire Assembly FAQ's
How many people does it take to assemble Shire products?
We would normally recommend two people for larger products.
Will I need planning permission or building regulations?
Different authorities have different requirements and we would recommend that you check with your local planning department especially if erecting a large Building or Structure. However, as a general guide only, Planning Permission or Building Regulation approval is not normally required provided that:-
Sheds/Workshops/Summerhouses and Greenhouses do not cover more than half of the area of the garden; excluding the area occupied by the house.
It does not contain sleeping accommodation.
The floor area does not exceed 15 square metres.
At no point is it less than one metre from a boundary.
It is not more than 3m high for a flat roof, or 4m with a ridged roof.
Overall height from ground level to ridge must not exceed more than 2.5m within a 2m range of any boundary. A building with overall height exceeding 2.5m in height and placed within 2m of any boundary will require planning permission.
No part of it projects beyond any wall of the house that faces a road.
The building is for use only by those who occupy the house.
What sort of base do I need?
The base can be slabs or concrete, but it must be firm and level. We also have available a simple to construct alternative shed base option, and our ‘Build Base’ option that can be adjusted to level off unlevel ground.
Shire Environmental Certification
How 'green' are Shire?
Shire are members of SEDEX (Supplier Ethical Data Exchange) which requires ethical and responsible practices throughout the supply chain. Key areas of SEDEX:
Health & Safety
FSC and PEFC organizations certify that we purchase timber from sustainable well managed forests.
FSC is an international, non-governmental organization dedicated to promoting responsible management of the world’s forests. It was founded in 1993 in response to public concern about deforestation and demand for a trustworthy wood-labeling scheme. There are national working groups more than 50 countries including the UK. FSC UK is a registered charity. It is supported by NGOs including WWF, Greenpeace and the Woodland Trust.
The FSC runs a global forest certification system with two key components: Forest Management and Chain of Custody certification. This system allows consumers to identify, purchase and use timber and forest products produced from well-managed forests.
Shire FSC Certification Number TT-COC-001951
PEFC UK Ltd was established in 2000 and is the member of PEFC International, an international non-profit, non-governmental organization dedicated to promoting Sustainable Forest Management (SFM) through independent third-party certification. PEFC International is an umbrella organization that endorses national forest certification systems developed through multi-stakeholder processes and tailored to local priorities and conditions.
PEFC works throughout the entire forest supply chain to promote good practice in the forest and to ensure that timber and non-timber forest products are produced with respect for the highest ecological, social and ethical standards. Thanks to its eco-label, customers and consumers are able to identify products from sustainably managed forests.
Shire PEFC Certification Number BMT-PEFC-0097
Nothing goes to waste
Shire production processes produce thousands of tonnes of shavings, sawdust and offcuts every year. Those byproducts are further processed to produce a range of products: